Small jobs are most of what we do. There is a one-hour minimum, which is simply the cost of getting a van and a person to your door, and most people use that hour well by adding the other three things that have been sitting on the list. If your job genuinely takes twenty minutes we will tell you and suggest what else we could sort out while we are there.

We cover Ontario and the surrounding communities, and our service area page lists every city and neighbourhood we book work in. If you are just outside it, call anyway — we will either schedule you or tell you honestly that you are better served by someone closer, rather than adding a travel charge to the bottom of your invoice.

Quotes are free and they come in writing. For anything beyond a straightforward repair a handyman looks at the actual job rather than guessing over the phone, then gives you a firm number with the scope written out line by line. The figure on that quote is the figure on the invoice unless you ask us to add work, and there is no obligation to book.

The person who quoted your job is the one who does it. We do not hand booked work to a subcontracted crew you have never spoken to, which is why the person who talked through the plan is the same person who checks the list with you before packing up. On bigger jobs you may get a second pair of hands working alongside them, never instead of them.

We can do either. Most people ask us to supply, in which case materials appear as a separate line on the quote at what they cost us plus a stated markup, with no surprises at the end. If you would rather buy your own, that is genuinely fine — just tell us before the visit so we can check you have the right fixings, because the wrong ones are the single most common reason a job cannot be finished on the day.

You call us and we come back. Our workmanship is warrantied for a year and Handyman Ontario honours it regardless of which of our team did the original work, so there is no argument about who is responsible. If a fitting or fixture we supplied fails inside its manufacturer warranty, we handle the replacement claim as well rather than sending you to the supplier.